Refund Eligibility
Refunds are strictly limited to cases involving Quality Issues (Spoilage / Expiry) or Non-Availability of Stock. Refunds will not be issued for "change of mind" or personal taste preferences.
Your Choice: Refund or Exchange
If your claim is approved:
- Option A (Exchange): We will ship a fresh replacement batch to you immediately via Express Shipping.
- Option B (Refund): We will credit the full invoice amount back to you.
Refund Timelines
- Prepaid Orders: The amount will be credited to your original payment method (Card / UPI / Wallet) within 3–5 working days.
- Cash on Delivery (COD): Our team will contact you to request your UPI ID or Bank Account details. Once provided, the refund is processed via NEFT within 48 hours.
Daulat Ram Mukund Lal Swadeshi Kendra
Sarafa Bazar, Near Kumar Wool Store, Karnal, Haryana – 132001
Email: daulatramsindia@gmail.com · Helpline: +91 88606 00134